Join date: Apr 28, 2022

The advantages of Dynamics 365 for Field Service at a glance:

  • Fast and reliable access to customer information for field workers

  • Increases the rate of first contact fixes

  • Maintain or check devices before repairs occur (predictive maintenance)

  • No tedious planning with a pen, index cards or Excel spreadsheets

  • Time savings through automated processes

  • Automatic notification when the next customer visit is due

  • More orders without having to increase sales resources

  • Improved response time in case of change of plans or emergencies

  • Announce the next visit to customers with a mouse click

  • Standardized and transparent flow of information in sales through digitally stored visit reports

  • Reduced response time to inquiries and complaints

  • Call up and make appointments on the go and access the current customer file from almost anywhere and on almost any device

  • Improved liquidity through automated invoicing

Dynamics 365 Support , Power BI Expert , Business Central Implementation

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