The advantages of Dynamics 365 for Field Service at a glance:

• Fast and reliable access to customer information for field workers

• Increases the rate of first contact fixes

• Maintain or check devices before repairs occur (predictive maintenance)

• No tedious planning with a pen, index cards or Excel spreadsheets

• Time savings through automated processes

• Automatic notification when the next customer visit is due

• More orders without having to increase sales resources

• Improved response time in case of change of plans or emergencies

• Announce the next visit to customers with a mouse click

• Standardized and transparent flow of information in sales through digitally stored visit reports

• Reduced response time to inquiries and complaints

• Call up and make appointments on the go and access the current customer file from almost anywhere and on almost any device

• Improved liquidity through automated invoicing

Dynamics 365 Support , Power BI Expert , Business Central Implementation